Training & Certification
On September 23, 2020, Restoration Technical Institute (RTI), an education partner of ISSA, announced the expansion of its educational offerings to Australia, marking an important step in delivering restoration training on a truly global scale. Since its founding in 2012, RTI has supported Australian professionals on a limited basis. With the rapid evolution of virtual learning, RTI seized the opportunity to create a dedicated online training experience tailored to the Australian service industry. The flagship offering is the Institute of Inspection, Cleaning and Restoration Certification (IICRC) Water Restoration Technician (WRT) course — a foundational 19-hour workshop that teaches professionals how to properly manage and mitigate water damage in residential and commercial settings. The course covers psychrometry, ANSI-approved IICRC Standards of Care, equipment usage, safety protocols, and proper drying techniques. To better serve Australian students, RTI adapted course delivery to local needs, including scheduling sessions in AEST time zones and providing equipment calculation worksheets in the metric system. Industry experts Destry Ransdell and Chuck Boutall lead and support the course, bringing years of experience and a strong connection to the Australian market. This expansion reflects RTI’s broader mission: to deliver knowledge, passion, and inspiration that empower restoration professionals worldwide to serve their communities with skill and confidence.
.webp)
Restoration Technical Institute (RTI), a leading provider of professional restoration and cleaning industry education and an official partner of ISSA, has expanded its international training programs to serve restoration professionals across Australia. This strategic expansion reinforces RTI’s mission to deliver globally recognized education in water damage restoration, disaster mitigation, and environmental drying sciences.
The expansion centers around the highly respected Institute of Inspection, Cleaning and Restoration Certification (IICRC) Water Restoration Technician (WRT) certification course. The WRT certification is one of the foundational credentials for restoration professionals seeking to specialize in water damage mitigation, structural drying, and moisture control.
This comprehensive 19-hour training program covers:
These ANSI-recognized standards are globally respected and provide restoration contractors with the technical framework required to handle residential and commercial water losses effectively.
To better serve Australian cleaning and restoration companies, RTI has tailored the course experience to align with regional needs. Key adaptations include:
This flexible format allows restoration business owners and technicians to attend training while continuing to serve clients dealing with water intrusion, flooding, and moisture-related damage.
The course is led by experienced restoration industry instructors, including Chuck Boutall, RTI Director of Education and certified IICRC instructor, who has extensive experience delivering training in Australia. His continued involvement reflects RTI’s long-term commitment to supporting professional restoration education in the region.
RTI leadership emphasizes that the global demand for certified water damage restoration professionals continues to rise as climate-related events, plumbing failures, and property water losses increase worldwide. By expanding virtual training programs, RTI aims to equip restoration contractors with the technical knowledge, industry certifications, and operational confidence needed to respond effectively to water damage emergencies.
Water damage impacts homes, businesses, and communities around the world. Through expanded access to professional certification courses, RTI is helping elevate industry standards, improve service quality, and empower restoration professionals in Australia with the tools and education required to succeed in a competitive market.
As global training continues to evolve, RTI remains committed to delivering accessible, high-quality restoration education that meets the growing needs of the cleaning and disaster recovery industries worldwide.
The Lever360 Platform
Lever360 is three products built around the same restoration job. Software runs the operation. Learning Lever trains the team. RTI certifies the trade. Use one. Use all three — they compound.
Software is one lever
Software runs the operation — every job, crew, dollar and conversation lives here. Add Learning Lever and RTI and the same techs ramp faster, bill higher, and stay longer. One lever moves the company. Three move it harder.
Learning Lever is one lever
Learning Lever onboards faster and keeps the whole team sharp. Software is where that training shows up in the work. RTI is where it becomes a credential customers trust. Pull one — pull all three and the math compounds.
RTI is one lever
RTI certifies the trade — IICRC WRT, ASD, AMRT, FSRT and beyond. Software runs the company those certified techs work for. Learning Lever ramps everyone in between. One lever moves things. Three move the whole crew.
See the whole platform
You are here
The System of Record
Lever360 Software
Run the company. Every job, crew, dollar and conversation lives here.
Jobs & scheduling
Billing & job cost
Field apps · offline
Explore Software
You are here
The System of Growth
Learning Lever
Onboard faster, upskill your team, and keep everyone sharp — on the same platform.
Role-based tracks
On-demand modules
Full LMS + reporting
Explore Learning Lever
You are here
The System of Certification
Restoration Technical Institute
IICRC-approved instruction — WRT, ASD, AMRT, FSRT and more — live and online.
IICRC WRT · ASD · AMRT
Live + online formats
Continuing education
Browse courses
Bundled Pricing
Customers who run Software + Learning Lever together save 22% and onboard techs 3× faster.
Keep reading
Field Notes Weekly
One useful piece of restoration writing in your inbox every Week.
Operators, trainers, and IICRC instructors trade what’s working. 4
See the platform
Get Started with Lever360
With a real operator. We’ll show you the parts of Lever360 most relevant to the way you run today.