
Jack Lavender grew up in the restoration industry alongside his parents, Ted and Lisa Lavender, founders of Berks • Fire • Water Restorations, Inc. From an early age, the family business became an education not only in restoration, but in leadership, resilience, and what it takes to build a company.
From his father, Jack learned that leaders are doers: they take responsibility, deliver, and when things don't go as planned, learn from it, adjust, and go right back at it. From his mother, he learned that great businesses are built through people, systems, and community. He saw how developing others and creating the right structure allows a company to expand beyond any one individual. Together, those lessons and the support of his parents gave Jack the confidence to believe that very little is out of reach with the right time, resources, and team.
A graduate of West Chester University with a degree in finance and coursework in business law and accounting, Jack now helps lead Lever360's software business across sales, product development, and marketing. Through Lever360 and Restoration Technical Institute, he works with restoration companies across the country to strengthen their teams and their businesses.
The philosophy behind Lever360 mirrors his own. Inspired by the idea that the right lever can move what once seemed immovable, he believes meaningful progress comes from finding the right points of leverage: the tools, knowledge, structure, and support that help people accomplish more than effort alone allows.
"I've learned that growth rarely comes from simply working harder. It comes from finding the right leverage: the right people, systems, resources, and ideas. It also takes the confidence to keep moving until you figure out how to make them work together."
The Lever360 Platform
Lever360 is three products built around the same restoration job. Software runs the operation. Learning Lever trains the team. RTI certifies the trade. Use one. Use all three — they compound.
Software is one lever
Software runs the operation — every job, crew, dollar and conversation lives here. Add Learning Lever and RTI and the same techs ramp faster, bill higher, and stay longer. One lever moves the company. Three move it harder.
Learning Lever is one lever
Learning Lever onboards faster and keeps the whole team sharp. Software is where that training shows up in the work. RTI is where it becomes a credential customers trust. Pull one — pull all three and the math compounds.
RTI is one lever
RTI certifies the trade — IICRC WRT, ASD, AMRT, FSRT and beyond. Software runs the company those certified techs work for. Learning Lever ramps everyone in between. One lever moves things. Three move the whole crew.
See the whole platform
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The System of Record
Lever360 Software
Run the company. Every job, crew, dollar and conversation lives here.
Jobs & scheduling
Billing & job cost
Field apps · offline
Explore Software
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The System of Growth
Learning Lever
Onboard faster, upskill your team, and keep everyone sharp — on the same platform.
Role-based tracks
On-demand modules
Full LMS + reporting
Explore Learning Lever
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The System of Certification
Restoration Technical Institute
IICRC-approved instruction — WRT, ASD, AMRT, FSRT and more — live and online.
IICRC WRT · ASD · AMRT
Live + online formats
Continuing education
Browse courses
Bundled Pricing
Customers who run Software + Learning Lever together save 22% and onboard techs 3× faster.