The Restoration Technical Institute (RTI) proudly announces that industry expert Chuck Boutall has joined the organization as Director of Education.
With decades of hands-on restoration experience and a strong background in equipment engineering and large-loss drying, Boutall brings technical depth and instructional expertise that will further strengthen RTI’s curriculum and hands-on training programs.
“Chuck brings years of practical experience that will help us evolve and expand our curriculums in our service to the industry,” said Lisa Lavender, COO of Restoration Technical Institute. “He is a high-energy and knowledgeable restoration professional and educator who will be an incredible resource for those who train with us.”
A Leader in Large-Loss Drying and Equipment Application
After building and selling Air Quest Systems — a respected manufacturer of custom desiccant dehumidifiers, large refrigerant dehumidifiers, and portable air conditioning systems — Boutall shifted his focus toward training restoration professionals in the effective use of large-scale drying equipment.
Over his 20 year career as an Application Engineer, he has:
- Dried more than 4 million square feet of structure
- Restored hundreds of thousands of books and documents
- Designed permanent environmental control systems for manufacturing and storage facilities
- Served as a contributing author to the IICRC S500 Standard
Boutall has been a featured speaker at numerous industry events, including:
- Dri-Eaz Restorative Drying Symposiums
- Water Loss Institute
- ASCR National
- Connections East and West
- SCRIA (2012–2015)
- DRC Canada
His ability to simplify complex subjects — particularly psychrometrics and desorption principles — has made him a sought-after educator in the restoration industry.
“I like to see the light bulbs going on,” said Boutall. “When you can take a complex subject like psychrometrics and make it easy to understand, you see the confidence build. It’s a privilege to pass along knowledge that helps others become better dryers.”
Strengthening RTI’s Educational Mission
Boutall’s appointment reinforces RTI’s commitment to delivering high-level technical education paired with hands-on application.
The Restoration Technical Institute’s mission is to provide opportunities, training, and resources that empower restoration and insurance professionals worldwide to succeed. With a state-of-the-art training facility and instruction from industry leaders, RTI focuses on:
- Technical excellence
- Customer service development
- Safety and compliance training
- Leadership growth
By combining classroom instruction with real-world scenarios, RTI prepares professionals to serve as leaders in their organizations and the industry at large.
The addition of Chuck Boutall as Director of Education marks an important step forward in continuing to raise the standard of technical training within the restoration industry.
