Your Field Team Now Has Your SOPs, Checklists, and Job Documentation in One Place — Version 2.22.0
Version 2.22.0 delivers two upgrades built around how restoration work actually happens in the field. A complete rebuild of the photo and media pipeline makes uploads faster and more reliable — stronger documentation for every job and every claim. A new mobile Document Library brings SOPs, safety data sheets, best practices, and operations checklists into the Lever360 app, accessible from any job, without calling the office or searching a shared drive. This release also includes persistent column customization for Task List and Job List views, a platform-wide performance upgrade, and a Propelr refund accuracy fix. Mobile users should sync their app before updating.
Lisa Lavender
CEO & Partner
April 22, 2026
5 min read
In restoration, the field is where the work happens—and where documentation has to hold up. The photo was taken on day one. The PDF captures what the job looked like before mitigation began. The SOP a technician needs to reference mid-job to make sure the process is being followed correctly.
When documentation is slow, unreliable, or sitting in a folder back at the office, it creates friction. Claims become harder to support. Teams lose time tracking down the right reference material. And the standards your company has already documented do not always reach the job site when needed.
At Lever360, continuous improvement is not just a goal — it is how we operate.
Version 2.22.0 addresses both sides of that problem. This release delivers a complete rebuild of how Lever360 handles photos and media, and adds a global Document Library to the mobile app, giving your field team access to SOPs, checklists, safety data sheets, and operational documents directly from their phones, on any job.
Action Needed Before Updating — Sync Your Mobile App First
Because this release reworks how photos and media are uploaded and processed, we are asking every mobile user to confirm their app is fully synced before updating. This takes no more than 30 seconds.
Lever360 · Mobile App · Action Required
How to Confirm Your Sync
1
Open the Lever360 mobile app.
2
Look for a purple bar at the top of the screen — this is the sync indicator. If it is showing, let it finish.
3
To trigger a sync manually: swipe down on the main menu, or tap More (bottom menu) → Resync.
4
Wait until no orange appears in the bar. Once it is fully purple with no orange, everything on your device has been safely uploaded.
Note: Syncs are normally performed automatically. Most users will not need to take action. We are asking as an additional precaution because of the scope of changes in this release.
Faster, More Reliable Photos — From the Field to the PDF
This release rebuilds how Lever360 handles photos and media, so your team can capture, upload, process, and output photos to PDF more quickly and reliably than ever before.
The practical result matters: photos upload more quickly from the field, PDFs generate more smoothly, and the documentation your team produces is less likely to experience delays between capture and record.
This upgrade strengthens that full path and paves the way for continuous, dependable documentation—closing the gap between field capture and your final records.
Your Company's Documents Are Now in the Field — Not Just at the Office
A new Document Library is now available in the Lever360 mobile app under More, making it easier for field teams to access operational documents while work is in progress.
This is not limited to job-specific attachments. It is a broader company resource that can include:
SOPs
safety data sheets
best practices
operations checklists
field reference guides
equipment protocols
compliance documentation
Before this, those documents were often stored somewhere else — in a shared drive, an email thread, or back at the office. That made it harder to pull up the right information quickly in the field.
With the Document Library, important reference material can be available right inside the app. A technician can open Lever360, go to More, and find what they need without stepping outside the workflow.
For managers and owners, that means company standards are easier to present to the field team when and where needed. And when key documents are easier to access, it becomes easier to support consistency across the work already being done.
Lever360 · Mobile App · Document Library
Accessing the Document Library on the Lever360 Mobile App
Learn how to access and use the Document Library on mobile.
Web Enhancement — Your Views Stay How You Set Them
Your Task List and Job List now remember your column customization across logins and devices, so your views stay the way you set them. When you switch machines or sign back in, your layout is already there — one less reset in the middle of the workday.
General Platform Improvements
This release also includes a set of broader platform refinements:
Faster platform performance: A core database connection upgrade improves platform performance in the background.
More accurate Propelr refund balances: Current Remaining Balance now reflects refund activity more consistently, including partial refunds.
Stronger Revenue Estimate Scope Details reliability: Additional validation improves save reliability and display consistency.
Revenue Details auto-open on mobile: After creating a revenue, Revenue Details now opens automatically so users can move directly into the next step.
Refined image handling on mobile: Additional safeguards help support smooth upload and display when edits are made before syncing.
Why This Matters in the Field
Version 2.22.0 improves two parts of daily use that matter constantly in restoration work: documentation and access.
The biggest shift is in how Lever360 handles photos and media behind the scenes. Field photos do not stop at capture — they move through upload, processing, thumbnail generation, and into the PDFs and records your team depends on. This release strengthens that full path with a rebuilt media pipeline designed to support faster uploads, more efficient processing, and smoother PDF output, while keeping the user experience the same on your end after sync is complete.
The new mobile Document Library improves access by making company documents easier to reach from the app. Instead of relying on files stored elsewhere, teams can now open important reference material directly on mobile when needed.
The rest of the release supports the same-day-to-day usability. Saved column customization in the Task List and Job List means your preferred views stay with you across logins and devices. Platform-wide performance improvements help the system respond more reliably in the background. And smaller refinements — like Revenue Details opening automatically after revenue creation and stronger safeguards around mobile image handling and Revenue Estimate Scope Details — help reduce interruptions in the flow of work.
These are the kinds of improvements that do not announce themselves — they just make the day run better.
Three levers. Pull all three and the whole company moves.
Lever360 is three products built around the same restoration job. Software runs the operation. Learning Lever trains the team. RTI certifies the trade. Use one. Use all three — they compound.
Software is one lever
You're running the company here. The other two make it compound.
Software runs the operation — every job, crew, dollar and conversation lives here. Add Learning Lever and RTI and the same techs ramp faster, bill higher, and stay longer. One lever moves the company. Three move it harder.
Learning Lever is one lever
You're training the team here. The other two make the training stick.
Learning Lever onboards faster and keeps the whole team sharp. Software is where that training shows up in the work. RTI is where it becomes a credential customers trust. Pull one — pull all three and the math compounds.
RTI is one lever
You're certifying the trade here. The other two carry the credential to the field.
RTI certifies the trade — IICRC WRT, ASD, AMRT, FSRT and beyond. Software runs the company those certified techs work for. Learning Lever ramps everyone in between. One lever moves things. Three move the whole crew.
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